Alcatel CCivr - The Alcatel Contact Center Interactive Voice Response (CCivr) call-processing server is designed to complement the OmniPCX 4400, a solution that allows customers to use the latest convergence, data, s...

Alcatel CCivr - The Alcatel Contact Center Interactive Voice Response (CCivr) call-processing server...

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Part Number:: Alcatel CCivr
Model Number:: Alcatel CCivr
Make:: ALCATEL LUCENT
Lead Time:: Available
Qty In Stock:: Available

The Alcatel Contact Center Interactive Voice Response (CCivr) call-processing server is designed to complement the OmniPCX 4400, a solution that allows customers to use the latest convergence, data, stationary and mobile technologies. Used in a contact center, the Alcatel CCivr identifies caller needs, then shares that information with live agents through desktop screen pop-ups. The Alcatel CCivr allows users to create reliable and powerful contact-center and IVR solutions. Simple Type: ENTERPRISE NETWORK

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ALCATEL-LUCENT Industrial Partner